call centre supervisor jobs in Wales

Job Title: Call Centre Agent Location: Wrexham Salary: £24,000 per annum Sector: Gas Contractor Purpose: To answer all calls, providing residents with information and guidance on ongoing works. The role is responsible for addressing queries, offering updates on scheduled works and following standard procedures to ensure consistency in responses. The role includes basic administrative tasks such...

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service). This is an amazing role for someone who is looking to really make a difference to the lives of others, whether thats helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service). This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service). This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

You will have the opportunity to complete your NVQ Level 3 and 5 in Health and Social Care and Management Employee referral bonus program of up to £400 Auto-enrolment pension scheme After Training: Providing care and support to our clients.

You will lead the strategic transformation of back-office operations, driving operational efficiency, digital enablement, and cultural change across the organisation.

You must also have a strong background in change management and cultural transformation.

You will have demonstrated success in managing complex stakeholder environments and influencing at executive level.

Join a Global Leader in Medical Insurance Become Our New Case Manager at IMG Salary: £25,000 – £26,000 per year Are you driven by helping others, solving problems, and delivering exceptional customer care—even in challenging situations? We're looking for a dedicated Case Manager to join our Operations Team, where no two days are the same and every interaction makes a real difference. In this...

Job Description DCT Recruitment Ltd are looking for a temporary Lifting Supervisor who can also do Rigging.This is to work on Shotton Paper MillHours are Monday to Friday 7am-7pm Saturday 7am until 3.30pm AlternativelyMonday to Friday 7pm-7am and Saturday 7pm until 3.30amWork 12 hours paid 11 hours Monday - Friday. Saturday paid 8 hours Project is £1.2 billion and building a Paper...

You will take responsibility for day-to-day shift operations, ensuring production targets, quality standards, and health & safety requirements are consistently met. This is a hands-on role, combining technical injection moulding expertise with people leadership and continuous improvement responsibilities.

You will receive an acknowledgement of your application.

Job Description A well-established Civil Engineering Contractor is seeking an experienced Site Agent / Site Supervisor to support the delivery of water infrastructure projects across Denbighshire and Conwy area This is a permanent opportunity offering long-term, local work on essential water and wastewater schemes, with an immediate start available. Key Responsibilities - Day-to-day...

Job Description Role: Electrical Maintenance Supervisor Monday to Friday Hours: Monday to Friday from 7am to 4pm, with 1 in every 3 weeks being on call Salary: £48,000 - £52,000 per annum + £200 on call each month, 8% pension (employee doesn't contribute, saving ££), annual bonus, Christmas vouchers, investment on training and more Location: Near Humberside Airport - Commutable from Grimsby,...

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to...

You will take responsibility for day-to-day shift operations, ensuring production targets, quality standards, and health & safety requirements are consistently met. This is a hands-on role, combining technical injection moulding expertise with people leadership and continuous improvement responsibilities.

You will receive an acknowledgement of your application.

You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service). This is an amazing role for someone who is looking to really make a difference to the lives of others, whether thats helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

You will oversee civil activities on site, ensuring works are delivered safely, efficiently, and in line with National Grid standards. This position is ideal for a proven supervisor with strong civil engineering knowledge and a background in utilities, power, or infrastructure projects.

A local government authority in Cardiff is seeking an experienced Team Leader for their Contact Centre. In this role, you will manage a team providing customer service and licensing support, with a requirement for proficiency in Welsh at Level 4 Advanced. Your responsibilities include supervising staff, handling inquiries, and working with management to enhance service delivery. If you have a...

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service). This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service). This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.