You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.
Join a Global Leader in Medical Insurance Become Our New Case Manager at IMG Salary: £25,000 – £26,000 per year Are you driven by helping others, solving problems, and delivering exceptional customer care—even in challenging situations? We're looking for a dedicated Case Manager to join our Operations Team, where no two days are the same and every interaction makes a real difference. In this...
Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...
Contact Centre Team Manager - Job Number: 557022 - Closing at: Dec 7 2025 - 23:55 GMT Base Location: Perth, Reading or Cardiff Salary: £43,704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: Fixed Term Contract | Full Time | options available The role We are looking for a motivated Team Manager to join our dynamic Contact centre team. This...
DescriptionEmployerLocation Are you looking to expand your horizons outside of the classroom? First Class Learning tuition centres allow you to do just that while giving you the flexibility to retain your teaching career path or progress beyond it if you wish. Demand for supplementary tuition in the UK is currently surging at an all time high, as parents look to provide additional support for...
You will play a key role in delivering one of our biggest data‐centre construction projects. The role may be based in the country or require significant international travel to Finland. Role accountabilities Manage the HV electrical packages of hyperscale data‐centre construction projects, taking projects through pre‐construction, construction, and close‐out/fit‐up.
(This is a hybrid role, and it requires travel to our Cardiff office at least once a week) We are looking for an Agile & Lean Centre Manager to shape the direction of our Agile & Lean learning programmes and act as a centre of excellence for business agility. This is an exciting opportunity to shape the future of learning and agility across the organisation. You’ll collaborate across the L&D...
You will work closely with our Senior Account Managers, supporting existing client accounts while learning how to identify and develop new business opportunities.
You will be supported and trained to become a trusted point of contact for clients, helping to understand their needs and contribute to solutions that deliver real value.
You must have food or beverage experience with a strong understanding of Grocery, High Street or Discount/Value Retail.
You will full responsibility for the growth of your customers and a keen eye for growth.
You will already have a strong background in large, branded consumer business and have experienced multiple rotations within the Grocery, High Street or Discount/Value Retail sector.
TRADE SALES MANAGER – ELECTRICAL WHOLESALERS NORTHERN IRELAND SALARY UP TO £50,000 + BONUS + CAR ALLOWANCE This is a field-based trade sales role covering Northern Ireland, focused on driving growth through the electrical wholesale channel. You’ll take ownership of an established territory with existing relationships and spend, but with clear headroom to grow it further. This is a role for...
Start: ASAP Location: Cardiff (hybrid – some WFH once trained) A leading organisation is seeking an experienced Data Centre Operator to join their operations team on a long‑term contract. This role is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in keeping critical systems running smoothly. Please note: Control‑M experience is essential....
PurposeThe Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers.Duties and ResponsibilitiesTo deliver services to customers across a range of services including making outbound and receiving inbound welfare calls...
DescriptionOur local government clients in Cardiff, Wales, are recruiting for a Control Centre Operator. This role offers an excellent opportunity to develop skills in emergency response and customer service, with potential for extension or progression within the local government sector based on performance and organisational needs.ResponsibilityTo deliver services to customers across various...
Join Our Team as a Contact Centre Agent Welsh Speaking- working from home!Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent!Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pmWho We Are:We are an organisation dedicated to...
Job Description 3 Month Contract with A Local Authority Job Purpose The Contact Centre Operator (Telecare) is responsible for providing a responsive, high-quality service to vulnerable and elderly residents, responding to emergency and priority calls with professionalism, empathy, and efficiency. The postholder will also support a range of council services by handling inbound and outbound...
You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.
You will play a key role in the delivery of one of our biggest data centre construction projects in the Nordics. The successful candidate will be based either 100% in country, or there will be significant international travel to Norway (11/3 rotations). Role accountabilities
A local government authority in Cardiff is seeking an experienced Team Leader for their Contact Centre. In this role, you will manage a team providing customer service and licensing support, with a requirement for proficiency in Welsh at Level 4 Advanced. Your responsibilities include supervising staff, handling inquiries, and working with management to enhance service delivery. If you have a...
You will provide direction and support for implementing EHS & Security Plans, ensuring personnel safety, and conducting audits. The role requires extensive experience in EHS management on major construction projects. Candidates should have a passion for sustainability and the ability to work collaboratively in a diverse team.
You will play a key role in the delivery of one of our biggest data centre construction projects in the Nordics. The successful candidate will be based 100% in country. Role accountabilities Provide direction and support for implementation of the EHS & Security Plan. Verify that the project/site-specific EHS procedures protect personnel and the general public.