Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...
You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.
Join a Global Leader in Medical Insurance Become Our New Case Manager at IMG Salary: £25,000 – £26,000 per year Are you driven by helping others, solving problems, and delivering exceptional customer care—even in challenging situations? We're looking for a dedicated Case Manager to join our Operations Team, where no two days are the same and every interaction makes a real difference. In this...
Caprae Capital Partners - Undergrad Buyside Analyst (10 hrs/week - Paid Program) Caprae Capital Partners is a private equity and acquisitions platform led by Kevin Hong - a serial founder who scaled two tech ventures to $31M ARR and $7M revenue. Today, Caprae is one of the fastest-scaling platforms in lower-middle-market M&A and ETA ecosystem, combining an international research engine, a...
REMOTE 24/7 SOC Analyst | UK-Based Frontline cyber defence. Real incidents. Real progression. Looking to build (or accelerate) your SOC career without commuting? This is a fully remote 24/7 SOC Analyst role within a modern, analyst-led Security Operations Centre supporting diverse customer environments across the UK & Europe. You’ll be hands-on with live incidents, real attackers, and...
What is FundOnion? FundOnion.com is a dynamic tech-driven FinTech Start-up. We're on a mission to deploy new and innovative Tech to help businesses access funding quicker, easier, and better than ever before. Right now, we're looking for motivated and ambitious individuals to join our rapidly growing team via upcoming cohorts of the Analyst Academy in 2026. As one of the UK's leading debt...
Start: ASAP Location: Cardiff (hybrid – some WFH once trained) A leading organisation is seeking an experienced Data Centre Operator to join their operations team on a long‑term contract. This role is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in keeping critical systems running smoothly. Please note: Control‑M experience is essential....
PurposeThe Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers.Duties and ResponsibilitiesTo deliver services to customers across a range of services including making outbound and receiving inbound welfare calls...
Job Description 3 Month Contract with A Local Authority Job Purpose The Contact Centre Operator (Telecare) is responsible for providing a responsive, high-quality service to vulnerable and elderly residents, responding to emergency and priority calls with professionalism, empathy, and efficiency. The postholder will also support a range of council services by handling inbound and outbound...
Join Our Team as a Contact Centre Agent Welsh Speaking- working from home!Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent!Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pmWho We Are:We are an organisation dedicated to...
DescriptionOur local government clients in Cardiff, Wales, are recruiting for a Control Centre Operator. This role offers an excellent opportunity to develop skills in emergency response and customer service, with potential for extension or progression within the local government sector based on performance and organisational needs.ResponsibilityTo deliver services to customers across various...
Contact Centre Team Manager - Job Number: 557022 - Closing at: Dec 7 2025 - 23:55 GMT Base Location: Perth, Reading or Cardiff Salary: £43,704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: Fixed Term Contract | Full Time | options available The role We are looking for a motivated Team Manager to join our dynamic Contact centre team. This...
You will be responsible for supporting the impact assessment of new financial health treatments and forecasting arrears portfolio movements across all of our products (Flex, personal loans and overdrafts).
You will work with colleagues across Borrowing, Finance and Operational teams to make sure we are delivering value to our customers and the business through our Financial Health product offering.
Model Risk Senior Analyst Principality Building Society•Cardiff, Wales, GB BELONG. Theres no place like Principality. Our home is your home. So, when you decide to join the team, well go further to bring you the warmest of welcomes. From a friendly and inviting environment to a flexible benefit package designed around you when it comes to belonging, there really is no place like Principality....
Overview Were Capital on Tap Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200000 businesses across the world and our goal is to help 1 million small businesses by 2030. Why Join...
Tigerbay is a Cardiff-based technology business, creating online systems for the travel industry. We are a small, but effective team, catering to several high-profile customers including Saga, Titan Travel, Newmarket Holidays, Mark Warner, Simpson Travel, HF Holidays and Martin Randall. Our key strength is our in-depth knowledge of both Travel and Technology. We understand that having knowledge...
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with...
You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.
A local government authority in Cardiff is seeking an experienced Team Leader for their Contact Centre. In this role, you will manage a team providing customer service and licensing support, with a requirement for proficiency in Welsh at Level 4 Advanced. Your responsibilities include supervising staff, handling inquiries, and working with management to enhance service delivery. If you have a...
You will oversee Customer Service and Licensing Officers who handle inquiries from service users, ensuring excellent service delivery. The ideal candidate will have previous experience in a call centre environment and possess strong supervisory skills along with a commitment to customer service.