Bilingual Customer service jobs in Hackney

You will provide high-quality customer care to a range of clients, using your German and English language skills to support the wider team and ensure an excellent client experience.

ActivitiesIssuing and sending new membership cards to customersFollowing-up of outstanding invoices; ensuring correct payment details are reflected in the systemProcessing manual application of vouchers on customer accountsDealing with increasing customer claims and technical issues post-migration onto TotalEnergies systems.Treating and resolving tickets created by Customer Relation Centre...

French & Dutch - Careline Advisor Salary: £29,500Location: London (Hybrid) Hours: 40 hours per week About the OrganisationThis is a really exciting opportunity for a French & Dutch speaker with experience in customer service and a passion for excellent customer care. My client is a global customer‑experience specialist that partners with some of the world’s most trusted household‑name brands,...

Role: Operations Assistant (Customer Service Focus)Salary: £27,000 pa plus generous benefits Type: Permanent, Full Time (part time, x4 a week will be considered)Accountable to: Operations Manager Location: Hybrid working arrangement: Staff are generally expected to attend the central London office at least once a week, though some flexibility is offered based on business needs. Are you organised,...

Customer Service Specialist£28,000 – £31,000 + 10% BonusHybrid | Award-Winning Tech Insurance Brand | Central London HQOur client isn’t just growing, they’re disrupting. A global Tech Insurance firm with cutting-edge products and a fierce customer-first attitude is on the lookout for ambitious Customer Service Advisors ready to join a high-performing team.If you’ve got experience in contact...

You will also successfully collaborate with our operations, technology and compliance teams to ensure we achieve our company growth objectives. As a tech-enabled business there is a big focus on innovative AI/technology focused solutions to create the optimum customer experience whilst also enabling Tembo to scale quickly.

GOAT Interactive is the online division of the Editec Group. The objective of GOAT Interactive is to use the vast knowledge of Africa, combined with digital excellence, to ensure that all of our brands occupy the podium positions in the countries we operate in. With a growing presence across Africa, GOAT represents one of the largest groups of gaming brands on the continent.Job Summary:We are...

You will also be responsible for monitoring shipments and maintaining proactive communication with customers to deliver exceptional service and satisfaction. This position requires a detail-oriented individual with strong communication and problem-solving skills, capable of thriving in a fast-paced environment.

🚀 Customer Service Representative B2B (mobile)📍 London💰 Salary: £28,500 - £30,000 + 🎯 Quarterly Bonus + 💎 Company Bonus🚗 Perks: Company Car & Full Mileage ProvidedAbout the CompanyA super successful food services company with a track record of growth. They operate across the UK and are known for their quirky, modern take on snacks and their standards of service. Their mission is simple: keep...

Mode Search are partnering with a global luxury retail brand in their search for a Customer Relations Team Manager to join their team.This is a unique opportunity to join a highly regarded luxury business with a strong international presence and a reputation for delivering exceptional customer experiences. Known for its heritage, craftsmanship, and people-focused culture, this organisation offers...

Introduction:Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team.Purpose: The clue’s in the name, this...

Building the UK After-Sales Service SystemDevelop and implement after-sales service strategies, processes, team structures, and governance mechanisms tailored for the UK market.Break down and localize the headquarters' service brand and strategy implementation elements.Translate core headquarters service brand indicators (e.G., Customer Satisfaction Index-CSI, Net Promoter Score-NPS, response...

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are...

Pastael is looking for an experienced, reliable retail assistant to join us for an event in Central London. This is a one-day role taking place over a weekend at the end of February, supporting sales on what we expect to be a very busy day.You’ll be based at the till, helping customers check out quickly and smoothly while keeping calm and friendly in a fast-paced environment.Please note that only...

Title: Senior Customer Success ManagerLocation: London – Hybrid(London office twice per week, plus customer site visits as required)Package: £70,000 + bonus + benefitsReports to: Head of Customer SuccessIngenio is partnering with a fast-growing SaaS business, to hire a Senior Customer Success Manager to play a critical role in driving customer value, retention, and expansion across the customer...

You will be responsible for managing the end-to-end customer journey from initial quote through to final delivery. This involves meticulous project coordination of orders, persistent follow-up on sales opportunities, and delivering exceptional support to our Europe/Africa customers.

As a Jewelry Store Manager, you will be responsible for assisting customers with their jewelry purchases and providing excellent customer service. Your primary goal is to maximize sales by promoting and showcasing jewelry collections in a professional and engaging manner. This role requires strong product knowledge, a passion for jewelry, and the ability to build relationships with customers.Key...

You will provide high-quality customer care to a range of clients, supporting the wider team and ensure an excellent client experience. Key responsibilitiesAct as a first point of contact for clients, responding to queries in a professional and timely mannerHandle inbound calls and work quickly to resolve queries.

You will also be responsible for monitoring shipments and maintaining proactive communication with customers to deliver exceptional service and satisfaction. This position requires a detail-oriented individual with strong communication and problem-solving skills, capable of thriving in a fast-paced environment.

Title: Senior Customer Success ManagerLocation: London – Hybrid(London office twice per week, plus customer site visits as required)Package: £70,000 + bonus + benefitsReports to: Head of Customer SuccessIngenio is partnering with a fast-growing SaaS business, to hire a Senior Customer Success Manager to play a critical role in driving customer value, retention, and expansion across the customer...