- Jobs
- United Kingdom
- Blackburn
- Based Customer Service Agent
Based Customer Service Agent jobs in Blackburn, Lancashire
You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.
You will work 40 hours per week between 8am - 8pm, Monday - Friday and 9am-5pm Saturday on a rota basis.
You will be responsible for handling inbound calls, speaking and listening to customers who are in different financial positions, tailoring affordable outcomes to help them on the road to financial health.
You will be working a 37.5 hour week, Monday to Friday on DAY shifts between 8am and 6pm, for example 8:30am-4:30pm. The main goal of these roles is to provide the best customer service to both out internal and external customers that call into the Centre.
You will be working with a variety of stakeholders - field based Engineers, Account Managers, our Branch network and also our external customers.
You will be provided with a company service vehicle and will carry out routine servicing, repairs, and inspections of a wide range of forklift trucks and materials handling equipment at customer sites across the Central Belt and Lowlands.
You will also assist in the maintenance of our own rental fleet of approximately 300 trucks.
You will work collaboratively with the Connections team to analyse data, trends and behaviours and rmend / deliver improvements to achieve a sustainable Customer Satisfaction performance.
You should also be confident with using Microsoft Office, however advanced Excel and SAP experience will be required, along with the ability to interpret and deliver information to non-technical colleagues.
You will provide exceptional customer service, manage orders efficiently, and maintain strong relationships with stakeholders. Key ResponsibilitiesHandle customer enquiries via telephone and email, ensuring prompt and accurate responses. Process new and existing customer orders, liaising with planning, warehouse, and transport teams for timely deliveries.
You will be responsible for: This is not solely a desk-based role, you’ll be on the shop floor, engaging with our customers and ensuring the best experience by: Leading and motivating a team of Customer Service Representatives Coaching and development of your team Maintaining high standards and ensuring the shop always looks the part (.
Scheduler – Customer Service Operations Location: Blackburn (Office-Based with Flexibility) Contract Type: Permanent | Full-Time (37.5 hours/week) Salary: Competitive + Excellent Benefits Package About Careium At Careium, we empower over 250,000 people across the UK to live independently and safely through innovative Technology Enabled Care (TEC). From personal alarms to GPS devices and 24/7...
Field Service Engineer – Heavy Plant & Equipment An industry leading business specialising in Heavy Plant & Equipment are looking for a Field Service Engineer to maintain their state of the art Heavy Plant & Equipment throughout the region. Role: Field Service Engineer Area: Blackburn - Blackpool & surrounding areas Salary: £19.50 per hour (OTE £50,000-£55,000) + benefits What’s on Offer: -...
You will be provided with a company service vehicle and will carry out routine servicing, repairs, and inspections of a wide range of forklift trucks and materials handling equipment at customer sites across the Central Belt and Lowlands.
You will also assist in the maintenance of our own rental fleet of approximately 300 trucks.
You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.
Field Service Engineer – Heavy Plant & Equipment An industry leading business specialising in Heavy Plant & Equipment are looking for a Field Service Engineer to maintain their state of the art Heavy Plant & Equipment throughout the region. Role: Field Service Engineer Area: Blackburn - Blackpool & surrounding areas Salary: £19.50 per hour (OTE £50,000-£55,000) + benefits What’s on Offer: ~...
You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.
You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.
You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.
You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.
You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.
You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.
You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.
You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.