Assistant Customer Service Manager jobs in Birmingham

Are you an inspiring leader who is passionate about delivering exceptional customer experience and driving service excellence across international regions? Would you enjoy working in a fast-paced, commercially focused environment where you can influence change and shape strategy? If your skills, experience, and qualifications match those in this job overview, do not delay your application. We...

Job Description Thrive Group are delighted to be supporting our client in Warminster who are actively looking to recruit a Customer Success Specialist to join the team on a temp to permanent basis (for the right candidate). The role is predominately based in Warminster, with a requirement to also work in Chippenham. What you will be doing: To provide outstanding customer service on both...

About the role As a Technical Customer Support with expertise in Telecommunication domain. We are looking for a committed and customer-focused Customer Service Representative to manage both outbound and inbound calls within our dynamic team. This crucial role involves communicating with customers about a service we are phasing out, providing them with clear information, and assisting them in...

You will be experienced in handling enquiries via email, telephone and live chat.

You will also need to demonstrate flexibility towards working hours to meet customer needs.

You should possess GCSEs or equivalent in Maths and English at grade C or above and ideally be educated to degree level.

Salary: From £28,000 Monday-Friday, 9am - 5pm Standard Life House, Edinburgh What does the role entail? You'll be joining a people and technology-driven business, handling calls to and from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers planning for retirement, accessing investments, updating personal information, or supporting...

Job Description Customer Services Agent Location: Birmingham City Centre Salary: £26,000 per annum Start Date: Immediate start Temporary to Permanent About the Role We are seeking a proactive and customer-focused individual to join our team as a Customer Support Coordinator. This role is ideal for someone who thrives in a phone based fast-paced environment, enjoys problem-solving, and takes...

For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we...

You will lead the architecture and technical design of complex CCaaS implementations for enterprise clients, ensuring scalable, intelligent, and seamless customer engagement across all service channels. Key Responsibilities Strategic Solution Architecture

German and/or French-speaking Wholesale Customer Service Representative – Hybrid (London) or Fully Remote (UK) We’re looking for a German and/or French-speaking Customer Service Representative with strong B2B customer service experience, ideally within a wholesale, retail, or distribution environment. In this role, you’ll be the key contact for a portfolio of European clients, managing the full...

Technology is a catalyst for change, but what sort of change, depends on how new technologies are deployed and integrated into existing processes. Beyond this, it is about how we seek to train new and existing employees in best practice and the use of technology. One answer to this is connected workforce solutions or smart factory software. Applications designed to support production and...

* Work for a company where sustainability, inclusivity and ethics are at their forefront * Fully remote with flexibility and autonomy * Take ownership of a well-established portfolio of accounts Location: Southwest / Midlands The Company: UK's largest multi-channel retailers and distributors of schoolwear, supplying schools of all sizes across the country with a large and well-established...

You will collaborate with internal teams to deliver value across all JoinedUp by Beeline products and services, ensuring clients' needs are met while identifying opportunities for growth and contract renewals. This role reports to the Global Head of Operations.

At BCIS, data drives everything we do. We’re on a mission to bring cost and carbon confidence to the built environment, giving the industry the insight it needs to plan smarter, build sustainably, and deliver with confidence. We’re now looking for an experienced Customer Success Manager to champion our customers’ success. You’ll lead a growing team, define what great customer experience looks...

You will engage with internal and external customers and stakeholders, building strong working relationships, and maximising integration of offsite solutions within projects, encouraging repeat business. Travel will be required across these regions to our client sites. Some of the key deliverables in this role will include:

You will be responsible for managing our Global Accounts and Specialist Services department with full profit & loss responsibility.

You will have considerable drive and passion and share our ambitious plans to succeed in increasing revenues and growing our customer base through customer service excellence and a passion for continual improvement.

You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.

You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings.

Are you an inspiring leader who is passionate about delivering exceptional customer experience and driving service excellence across international regions? Would you enjoy working in a fast-paced, commercially focused environment where you can influence change and shape strategy?We are delighted to be supporting a globally recognised, market-leading organisation in the search for a Customer...

Is working within football your vocation? Opportunity here to be a trusted partner for professional clubs at all levels, working with a great product developed by top-flight football people to solve real problems. A fast growth tech start up that solves commercial problems for professional sports clubs is currently making its mark in the UK. After significant early success on the continent with...

Customer Success Manager – Financial Services | Remote (UK) 💷 Salary: £27,000 + benefits 🏠 Location: Fully remote, with nationwide client interaction 🤝 Type: Full-time, permanent The Opportunity Are you passionate about delivering exceptional client service and building long-term relationships? This is an exciting opportunity to join a leading UK provider of cash and payment infrastructure...

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals.

You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.