application support manager jobs in Solihull

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.

You will be responsible for a range of duties, including:

You should be a caring and compassionate team player with a strong understanding of patient confidentiality. While prior healthcare or theatre experience is a plus, full training will be provided. If you are a compassionate and organized individual eager to contribute to a first-class healthcare team, apply now!

NetSuite Support Analyst with experience supporting NetSuite applications and solid business process analysis is sought by an international manufacturer & retailer with an HQ near Birmingham. Have you got what it takes to succeed The following information should be read carefully by all candidates. With extensive acquisitional growth this NetSuite Support Analyst will join a dynamic, highly...

You will be based onsite at one of their partner schools in London, delivering hands-on technical support and ensuring the smooth running of IT systems for staff and students. This is an excellent opportunity for someone who enjoys working in a fast-paced educational environment and takes pride in providing high-quality technical support.

Job Description Executive PA to Group HR Director & HR Support (12 month fixed term) Hybrid Location: Solihull An exceptional opportunity has arisen for an accomplished Personal Assistant to join a leading international firm, supporting our client’s International Group HR Director in this pivotal role. This is a 12 month fixed term contract. This position offers 60% high-level PA duties with...

Technical Support Engineer – CAD/CAM Software Hybrid (3 days on-site near Solihull) £40,000 – £45,000 + benefits Are you a hands-on Technical Support Engineer who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are used by makers, manufacturers and engineers...

You will be responsible for user management including support tickets, training, and designing solutions with user satisfaction a priority. We offer this role on a permanent basis, working remotely, a competitive salary, 25 days holiday with the opportunity to purchase up to 5 days, 7.5% pension, Medicash health plan and opportunities to grow and develop your career.

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction.

You will have handled customer escalations directly and navigated cross-functional resolution in partnership with Product or Engineering.

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.

About sales-i UK Ltd., a SugarCRM CompanyFrom the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential. Our diverse team around the world shares a passion for...

Job Description ~~Robert Walters - Management Accountant - Permanent - Hybrid (South Birmingham) - £50,000 - £60,000 per annum~~ Our client, a well-established and growing multi-site organisation, is seeking a Management Accountant to take ownership of month-end processes, deliver insightful financial reporting, support operational decision-making, and play a key role in driving performance...

Job Description Are you a seasoned IT Service Delivery Manager who wants to take full ownership of an IT support function?This is an opportunity to lead the design and build of an end-to-end IT support function for a household name in UK retail. You’ll be joining the business at a pivotal moment – the organisation is ready to modernise its IT support offering and elevate its customer-facing...

You will lead a dedicated team working with children and young people across prevention, out-of-court disposals, statutory interventions, and custody. The team currently supports around 100 children at any one time. Key Responsibilities - Lead and manage a small, skilled team (2 Team Managers, 2 Team Leads, Restorative Justice Worker, 10 Youth Justice Officers, and 2 Support Workers).

Branch Manager - Birmingham - £75K plus package Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. Our client is a global logistics powerhouse with over 170 years of heritage in international freight forwarding. Combining the scale and professionalism of a worldwide enterprise with the values and culture of a family-owned...

You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.

You will hold a Master's degree in a relevant subject area (PhD desirable)

You must have had experience having worked within professional services, ideally from within a law firm. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

Job Description Indirect Category Manager Location: To be based in one of the 4 Hubs: Amsterdam, Solihull, Madrid, Munich Segment / Business Unit: MVH Europe Function: Commercial | Strategic Sourcing Reports to: Director – Indirect Strategic Sourcing Languages: Proficiency in English and any other European Languages About MVH Europe Mars Veterinary Health (MVH) Europe is a family of...

You will be responsible for overseeing all aspects of IT support within Waterstones and will be responsible for day-to-day operations as well as driving forward improvements in our service delivery. What you will be doing: - Oversee the delivery of IT services, including incident management, service requests, and problem resolution.

You will lead key change initiatives across the organisation, turning strategic ambitions into practical, deliverable programmes. Working closely with senior stakeholders, you will help embed new ways of working, improve processes, and support transformation across people, technology, and operations.

Your newpany From the very beginning, this organisation had a unique vision to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help sales teams reach their highest potential.Together, they’re building a culture that values personal and...