Application Delivery Manager jobs in Solihull

Job Description Are you a seasoned IT Service Delivery Manager who wants to take full ownership of an IT support function?This is an opportunity to lead the design and build of an end-to-end IT support function for a household name in UK retail. You’ll be joining the business at a pivotal moment – the organisation is ready to modernise its IT support offering and elevate its customer-facing...

You will be responsible for overseeing all aspects of IT support within Waterstones and will be responsible for day-to-day operations as well as driving forward improvements in our service delivery. What you will be doing: - Oversee the delivery of IT services, including incident management, service requests, and problem resolution.

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction.

You will have handled customer escalations directly and navigated cross-functional resolution in partnership with Product or Engineering.

Are you a seasoned IT Service Delivery Manager who wants to take full ownership of an IT support function? This is an opportunity to lead the design and build of an end-to-end IT support function for a household name in UK retail. You’ll be joining the business at a pivotal moment – the organisation is ready to modernise its IT support offering and elevate its customer-facing services. You’ll be...

You will be responsible for user management including support tickets, training, and designing solutions with user satisfaction a priority. We offer this role on a permanent basis, working remotely, a competitive salary, 25 days holiday with the opportunity to purchase up to 5 days, 7.5% pension, Medicash health plan and opportunities to grow and develop your career.

You will lead a dedicated team working with children and young people across prevention, out-of-court disposals, statutory interventions, and custody. The team currently supports around 100 children at any one time. Key Responsibilities - Lead and manage a small, skilled team (2 Team Managers, 2 Team Leads, Restorative Justice Worker, 10 Youth Justice Officers, and 2 Support Workers).

ROLE OVERVIEW Our client is seeking a Digital Transformation Manager to join a leading Information Technology company based in the West Midlands area. As the Digital Transformation Manager, you will be responsible for driving digital innovation and efficiency within the organisation. KEY DUTIES AND RESPONSIBILITIES: Your duties as the Digital Transformation Manager will be varied; however, the...

You will own and rethink back office processes to continuously review and improve, so they are fit for purpose, accurate, and lean.

You will support the delivery of a data-driven approach to service management where operational front-line managers have confidence in using Management Information systems to make better business decisions.

You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.

You will hold a Master's degree in a relevant subject area (PhD desirable)

You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.

You will hold a Master's degree in a relevant subject area (PhD desirable)

You will lead key change initiatives across the organisation, turning strategic ambitions into practical, deliverable programmes. Working closely with senior stakeholders, you will help embed new ways of working, improve processes, and support transformation across people, technology, and operations.

You will be paid a competitive hourly rate and have a guaranteed long-term, full-time role, with further opportunities for permanent opportunities.

You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills.

Your newpany From the very beginning, this organisation had a unique vision to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help sales teams reach their highest potential.Together, they’re building a culture that values personal and...

You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.

You will hold a Master's degree in a relevant subject area (PhD desirable)

You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.

You will hold a Master's degree in a relevant subject area (PhD desirable)

You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.

You will hold a Master's degree in a relevant subject area (PhD desirable)

You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.

You will hold a Master's degree in a relevant subject area (PhD desirable)

You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.

You will hold a Master's degree in a relevant subject area (PhD desirable)

You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.

You will hold a Master's degree in a relevant subject area (PhD desirable)

You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.

You will hold a Master's degree in a relevant subject area (PhD desirable)