3rd Line Support Engineer jobs in Cambridge, Cambridgeshire

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

Position Tile: 3rd Line Application and Cloud Engineer As a third-line Technical Engineer, your primary responsibility is to provide advanced technical support and assistance to our customers or clients experiencing complex technical issues. This involves a thorough investigation and resolution of incidents that affect the supported platforms. Our monitoring toolset may detect these issues or...

Product Line Engineer - Rotating Equipment Remote Are you an engineer with a strong background in magnetic drive or sealless pump technology? Do you enjoy combining technical knowledge with product ownership and commercial responsibility? We're representing a global engineering manufacturer known for its high-quality industrial systems. They're looking for a Product Line Engineer to take...

A leading IT services provider is seeking an experienced 3rd Line Engineer to join its technical operations team. This role is pivotal in resolving complex technical issues, mentoring junior engineers, and contributing to the continuous improvement of service delivery. Key Responsibilities - Act as the final escalation point for advanced support tickets and critical incidents. - Troubleshoot...

You will complete allocated tasks in order to maintain On-Time Performance, including but not limited to defect rectification, progression of ADF's, routine/scheduled & planned maintenance and daily tasks under appropriate civilian and military supervision.

You will support on-going Team Atlas improvement and expansion initiatives.

Job Description Product Support Engineer Cambridge (Hybrid) About RealVNC® RealVNC® is the trusted remote access platform built by the original creators of VNC® technology. For over 25 years, we’ve powered the way the world connects remotely — enabling millions of professionals and engineers to work securely from anywhere. Our technology is used by leading global organizations including...

Job Description We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications. Position: Mobile Support Engineer Location: London Hours: 38 hours per week Schedule: 5 days per week, day shift Shift Pattern: 2x: Tuesday to Saturday Wrightbus is a fast-paced, high-growth company...

About SolaX Power: Established in 2012, SolaX Power is dedicated to helping our customers transform their homes and businesses to clean energy and reducing the reliance on fossil fuels. SolaX Power is a leading provider of sustainable solar and energy storage solutions, with a strong presence in Europe, Asia, and Africa. Now we have more than 2800 employees globally, and we continue hiring...

At Orange Logic, we’ve been solving complex content challenges for over two decades—driven by innovation, curiosity, and a passion for impact, our intelligent Digital Asset Management (DAM) system, Orange Logic Platform, empowers organizations across industries to manage, access, and leverage their digital assets more effectively. We’re not just building powerful software—we’re building a team of...

You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results.

You will work on diagnosing and resolving problems related to systems, software, networking, and hardware, providing both remote and on-site assistance. You'll act as a bridge between L1 and L3 support teams, ensuring smooth incident management, effective communication, and timely resolution of technical challenges.

2nd Line IT Support Engineer | West Yorkshire: On-site | Open to both full and part-time Looking to for a genuinely varied IT Support role in a growing organisation that's doing things differently? Look no further! I'm supporting a start-up that's making waves - They have several contracts in the pipeline and a strong commitment to quality and compliance making this is a great time to join the...

You will need to be a proactive individual who will relish the opportunity to work in a growing and evolving environment – a real opportunity to make an impact and grow your career. This is an excellent and rare opportunity to be exposed to the latest technologies and diverse industry and environment applications, please apply as soon as possible to arrange an initial and informal conversation,

Would you like to join a cyber security SaaS company at the forefront of vulnerability scanning and security research? Do you have experience in a software support role for a SaaS or digital product company, along with strong experience web app and infrastructure technologies? If so, please read on and apply. About AppCheck: AppCheck develops information security software for its end-user...

You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates.

Graduate / 1st Line Support - SQL / Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas / Web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up their software experience. Key Skills: o...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

You will often be the go-to person for resolving advanced technical challenges that require a high level of knowledge and expertise. In addition to providing direct support, you will also follow processes and perform administrative functions.