3rd Line Support Engineer jobs in Birmingham

You will be providing BAU 3rd line support, picking up on calls and responding to tickets.

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

You will be the first point of contact for technical issues, providing professional and efficient support across hardware, software, and user queries. The role suits someone with a proactive approach, strong communication skills, and a genuine passion for IT. Key Responsibilities

You will be joining a well-established team and can be based in West Midlands.

You will be working from the office managing incidents and requests over the phone from the initial request to resolution, using the ticketing system to record and document all progress through to ticket closure, ensuring that customer satisfaction and service level agreements are met.

You will be hands on with all things hardware, software and systems, ensuring that IT works effectively across the business.

You must hold a valid driving licence and have access to a car as travel is required between sites. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

You must hold a valid driving licence and have access to a car as travel is required between sites. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Infrastructure Support Engineer –SaaS/SQL – Birmingham Hybrid working – This role will be mostly onsite working with the option to work from home 1-2 days per week. We’re looking for an Infrastructure Support Engineer to join our Birmingham based client, supporting a growing SaaS environment. In this role, you’ll provide hands-on support across Windows systems, databases, and hosted applications,...

Location: Birmingham Job Type: Contract Industry: Cloud & Infrastructure Job reference: BBBH416784_1752492542 Posted: about 10 hours ago 3rd Line Network Engineer - WAN Support - Must be eligible for SC Clearance Sponsorship will be offered We are looking for a confident and capable 3rd Line WAN Network Engineer to join a highly skilled team based in Birmingham. This role offers the chance to...

Microsoft Azure Support Engineer Salary - up to £50,000 (DOE) Location - Hybrid - Birmingham or Shoreham-by-Sea Are you passionate about cloud technologies and driven to solve complex technical challenges? We’re looking for a Microsoft Azure Support Engineer to join our Managed Services team, where you’ll play a pivotal role in supporting, optimising, and securing our customers’ cloud...

Product Line Engineer - Rotating Equipment Remote Are you an engineer with a strong background in magnetic drive or sealless pump technology? Do you enjoy combining technical knowledge with product ownership and commercial responsibility? We're representing a global engineering manufacturer known for its high-quality industrial systems. They're looking for a Product Line Engineer to take...

You will complete allocated tasks in order to maintain On-Time Performance, including but not limited to defect rectification, progression of ADF's, routine/scheduled & planned maintenance and daily tasks under appropriate civilian and military supervision.

You will support on-going Team Atlas improvement and expansion initiatives.

You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.

You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment

You will be buddied up with an experienced HomeServe Engineer

Infrastructure Support Engineer –SaaS/SQL – Birmingham Hybrid working – This role will be mostly onsite working with the option to work from home 1-2 days per week. Salary : £40,000 - £48,000 per annum We’re looking for an Infrastructure Support Engineer to join our Birmingham based client, supporting a growing SaaS environment. In this role, you’ll provide hands-on support across Windows...

IT Support Engineer Location: Birmingham Jewellery quarter (Head Office) with ad-hoc travel to other company sites (Company car provided) Start Date: January/February Reporting To: Head Office Manager Purpose of the Role - To provide comprehensive IT support across the company’s infrastructure, ensuring smooth operations at the Birmingham Home office and other retail sites. This includes...

You will be joining a well-established team and can be based in West Midlands.

You will be working from the office managing incidents and requests over the phone from the initial request to resolution, using the ticketing system to record and document all progress through to ticket closure, ensuring that customer satisfaction and service level agreements are met.

At Orange Logic, we’ve been solving complex content challenges for over two decades—driven by innovation, curiosity, and a passion for impact, our intelligent Digital Asset Management (DAM) system, Orange Logic Platform, empowers organizations across industries to manage, access, and leverage their digital assets more effectively. We’re not just building powerful software—we’re building a team of...

Job Description We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications. Position: Mobile Support Engineer Location: London Hours: 38 hours per week Schedule: 5 days per week, day shift Shift Pattern: 2x: Tuesday to Saturday Wrightbus is a fast-paced, high-growth company...

Infrastructure Support Engineer –SaaS/SQL – Birmingham Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Hybrid working – This role will be mostly onsite working with the option to work from home 1-2 days per week. Salary : £40,000 - £48,000 per annum We’re looking for an Infrastructure Support...

Location: Birmingham Job Type: Contract Industry: Cloud & Infrastructure Job reference: BBBH414342_1758371932 Posted: about 3 hours ago 3rd Line Network Support Engineer - Valid SC Clearance needed (Will consider sponsorship of SC) Are you an experienced Network Engineer ready to take on complex challenges in a fast-paced environment? We're looking for a committed and technically skilled...