3rd Line Support jobs in Buckinghamshire

Job Description 3rd Line Support EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education sector. What you’ll do: - Provide 2nd & 3rd line support, acting as the...

Job Description 3rd Line Support Engineer Princes Risborough, Buckinghamshire £32,000 – £40,000 per annum An excellent opportunity has arisen for an experienced and enthusiastic 3rd Line Support Engineer to join a well-established and growing IT services organisation supporting schools in the Buckinghamshire area. This role is ideal for someone who enjoys problem-solving, mentoring others,...

You will report into the Service Desk Manager and act as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the first and second-line support. Key Responsibilities include: - Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support

You will report into the Service Desk Manag...

Job Description Are you an experienced 2nd or 3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line support...

I’m working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office). This is a role that combines hands-on problem-solving with real influence over how services evolve. You’ll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and...

You will be working with aa wide variety of clients in terms of size and verticals, so you will be working with lots of different solutions. There is exceptional growth and development on offer.

You will be working 3 days a week in the office and 2 days at home. There is an on call rota that is 1 in 5 and you will receive an on call bonus.

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

You will also be dealing with escalation’s, complaints and improving process and procedures within the team. Job Role Responsibilities User Support and advice: 20% - Fully understand the service Bechtle has been engaged to deliver in line with contractual arrangements - Develop and maintain rapport with end users by displaying a detailed understanding of their IT environment and business issues

3rd Line Team Leader Northampton | £45,000–£55,000 + Benefits Join a leading IT service provider delivering managed IT, cloud, connectivity, security, and support services to businesses across multiple sectors. In this role, you’ll lead a team of 3rd Line Engineers, supporting the Head of Service Desk to drive SLA and XLA performance, manage escalations, and enhance processes to deliver an...

You will be the go-to person for resolving IT incidents, minimising downtime, and supporting business productivity through timely issue resolution and proactive system maintenance. Additionally, you will have the opportunity to contribute to IT asset management, system upgrades, and user education initiatives.

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Are you an experienced 2nd or 3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK?Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line support individual.With varied support...

3rd Line Support EngineerPrinces Risborough, Buckinghamshire£32,000 – £40,000 per annumAn excellent opportunity has arisen for an experienced and enthusiastic 3rd Line Support Engineer to join a well-established and growing IT services organisation supporting schools in the Buckinghamshire area.This role is ideal for someone who enjoys problem-solving, mentoring others, and delivering a high...

Princes Risborough (Hybrid) £35,000 – £40,000 We’re looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education sector. What you’ll do: Provide 2nd & 3rd line support, acting as the main technical escalation pointResolve...

You will report into the Service Desk Manag...

Job Description We’re looking for an Infrastructure Engineer who loves solving problems, keeping systems secure, and making things run better. You’ll be joining a global team of 45,000+ people — with the freedom to shape how critical IT systems are built and maintained across the UK and beyond. Role: Infrastructure Engineer (Systems Engineer / 3rd Line Support / IT Engineer)Location: Milton...

You will report into the Service Desk Manag...

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

3rd Line Technical Projects Engineer 3rd Line Technical Projects Engineer Remote - With occasional travel to Buckinghamshire £32,000 - £40,000 turn IT on is currently seeking a 3rd Line Technical Project Engineer who is motivated and enthusiastic about technology. The ideal candidate will have a natural flair for technical problem-solving, experience working within an education environment, and...