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- 2nd Line Support Analyst
2nd Line Support Analyst jobs in Somerset
You will be able to continuously grow and develop your skills and certifications working alongside their clients and as their business grows. Responsibilities will include: - Provide one touch close troubleshooting on initial ticket logging - Call handling and troubleshooting via telephone and remote support software
You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.
Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...
You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.
You will preferably have experience in a manufacturing environment
You will have strong communication skills both written and verbal
You will work with the team to provide an outstanding IT and AV service to both our students and staff.
You will play a key part in creating an exceptional IT and AV infrastructure in our world-leading research and teaching focussed university.
You will also have:- Great customer service skills with the ability to communicate with a wide range of people.
Dynamics 365FO Business Systems Analyst – Remote UK | Up to £65k + Benefits Are you looking to step up from a support role into projects? Or are you a consultant ready to move in-house and work closer to the business? This is your chance to join a high-performing, collaborative team working on major international Dynamics 365 F&O projects across the UK and Europe. Our client, a global leader in...
Job Title: D365 Functional Analyst Location: Fully Remote home working (4 trips to South Wales annually) Salary: £46,000 per annum + company bonus option The role The role focuses on the support, optimisation and continuous development of the Divisional Microsoft Dynamics 365 system. This role sits at the centre of a global organisation operating across 12 business units and supporting over...
You will manage and compile ecological data from multiple surveys and sources, for the database, ensure GIS project data is effectively managed and shared, and assist in delivering GIS habitat and species data to Defra. Additionally, you will: - Support the development of a comprehensive data-management plan- Assist with other technical ecological tasks as they arise
Job Description IT Support Engineer – Fenchurch Street – 3-month Contract My client is looking for an IT Support Engineer to provide Tech Bar support, delivering an excellent on-site user experience. The successful candidate will offer approachable, face-to-face technical assistance to staff across the business. It’s a friendly, service-driven environment where IT support meets customer care....
Job Description Job Title: Field IT Support Engineer - MSPLocation: Bridgewater Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support?If you're looking to build your career with a forward-thinking Managed Service Provider...
2nd Line IT Support Engineer | West Yorkshire: On-site | Open to both full and part-time Looking to for a genuinely varied IT Support role in a growing organisation that's doing things differently? Look no further! I'm supporting a start-up that's making waves - They have several contracts in the pipeline and a strong commitment to quality and compliance making this is a great time to join the...
The Job: 💻 Job Title: Support Specialist (1st Line) 🎨 Industry: Software House 🌍 Working Set-Up: Remote first - Candidates must be commutable to Newcastle for occasional team meetings and social events 💸 Salary - £30,000-£35,000 per annum 📋 Interview process: 2 stages The Role: Leo Technology have partnered with an exciting business who specialise in employee app and intranet solutions....
Are you an Support Engineer looking for a new challenge? Our key client, Route 101, has asked us to exclusively support them with hiring an a Support Engineer to support on their latest and largest public sector contact centre implementation. Route 101 has been voted a "Great Place To Work" and partners with industry giants like Zendesk, Amazon, NICE, and Calabrio to help businesses build...
You will be responsible for improving the maturity and effectiveness of controls across the Digital/Technology teams. Part of this will involve managing an ongoing control test plan and tracking control improvement actions to a successful completion.
You will contribute to bids, tenders, mobilisations, and transitions while ensuring accurate reporting and promoting a culture of safety and operational excellence. Key Responsibilities - Collate, analyse, and disseminate HSEQ statistics, insights, and performance reports. - Manage HSEQ purchasing and GRN processes.
About BDO BDO is the leading mid-tier professional services provider globally. In 2024, we recorded global revenues of over US$15 billion across our core service lines - Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing. With a worldwide community of over 119k professionals operating in 166 countries and territories, we’re dedicated to helping our clients navigate complex...
My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Bristol, Manchester, Newcastle and Glasgow offering a flexi working model (option of remote or hybrid + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). We are looking for multiple...
You will provide 1st / 2nd Line Support and basic configuration to clients across France and other French-speaking regions.
You must be eligible to work in the UK without any restriction (No Sponsorship, no PSW, no Dependency visa).
You will receive flexible working conditions and the opportunity to enhance your D365BC skillset with full training and certifications.
Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...
You must have D365BC Finance Module experience.
You must be eligible to work in the UK without restriction (no sponsorship)
You will have an excellent opportunity to advance your career and you will be rewarded well in an open, friendly environment, with flexible working conditions.