Duties & Responsibilities: Providing 1st/2nd Line technical support, answering support queries, via ticketing system, email and telephone.Resolve cases remotely (ServiceNow/email/phone) where possible, or directly on customer sites (as and when needed) in line with target resolve times.Ensure that 1st/2nd Line cases are managed through to resolution, ensuring customer communication, case...
You will also manage the technical service escalation queries and processes via online and system portals
You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers
Job Description Engineering Recruitment Consultant | Chester | £30,000 - £36,000 DOE + Uncapped Commission | Every 2nd Friday off We're looking for an experienced Engineering Recruitment Consultant to join our growing team in Chester. At Recruit4staff, we combine tech and AI-driven tools with good old-fashioned, relationship-led recruitment. This model, alongside our centralised resourcing...
You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Job Description DEPARTMENT OVERVIEW The MJ Quinn Technology and Services Department supports approximately 5,000 people across our platforms, workforce, and locations. The department has full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. JOB OBJECTIVE The 3rd Line IT Support role is a...
DEPARTMENT OVERVIEW The MJ Quinn Technology and Services Department supports approximately 5,000 people across our platforms, workforce, and locations. The department has full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. JOB OBJECTIVE The 3rd Line IT Support role is a critical position...
Looking for a challenging new role and career development as a; REGIONAL SUPPLIER DEVELOPMENT MANAGER If the answer is yes, then Future Electronics wants to hear from you! We are currently looking to employ a Supplier Development Manager to join our EMEA team in the UK. We know our employees are what make us great, that's why we constantly develop and motivate our talent with world class...
A growing IT support company in Liverpool is seeking an experienced 1st Line or developing 2nd Line IT Support Engineer. The role involves providing support via helpdesk, with opportunities for on-site work. Strong troubleshooting skills across hardware and Microsoft 365 are essential. There is a clear path for progression into higher-level roles including 2nd Line and project work, along with...
You will report directly to the Technical Director and be a key part of the technical team, delivering second- and third-line support across the SaaS application, internal systems, and Azure infrastructure.
You will diagnose and resolve technical issues, support internal staff and healthcare customers, and contribute to continuous improvement across platforms and services.
Role: End User Compute Engineer (EUC) – Workplace Enablement Location: Hybrid - Liverpool, Merseyside (3 days a week on site) Job Type: Full-time, Permanent (37.5 hours) Salary: Competitive, based on experience + benefits + package Security Clearance Requirements Please note that holding a current Security Clearance is not essential at the time of application, but eligibility is...
Vacancy NameWindows Support EngineerEmployment TypePermanentCountryUnited KingdomLocationLiverpoolBusiness AreaFinanceWorkplace TypeHybridAbout PrincesThe Princes Group has over 7, employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures different food and drink products responsibly sourced and enjoyed by consumers every day....
You will balance commercial performance, customer outcomes, and compliance while shaping how we price and optimise our credit products. What you'll be doing: Develop and implement pricing strategies for all financial services products, ensuring fair value and regulatory compliance.
You will be experienced in actively addressing the most complicated risks, issues and dependencies including managing dependencies where ownership exists outside of the team. Solution Architects must have hand-on experience across a broad range of products and services, delivering and managing architecture change throughout the entire product life cycle.
You will be experienced in actively addressing the most complicated risks, issues and dependencies including managing dependencies where ownership exists outside of the team. We need the right person to help identify innovative ways to unblock issues whilst evolving our architecture towards a defined target.
You will set and deliver a comprehensive security strategy that balances commercial ambitions with risk management, regulatory compliance, and resilience. Acting as a trusted advisor to the Board, you’ll provide clear visibility of emerging threats, opportunities, and priorities while shaping security as a true business enabler.
You will also manage the technical service escalation queries and processes via online and system portals
You must have a strong working knowledge of providing technical, after-sales, customer service support and guidance for solar electronic, solar technology, or pv kits
DEPARTMENT OVERVIEW The MJ Quinn Technology and Services Department supports approximately 5,000 people across our platforms, workforce, and locations. The department has full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. JOB OBJECTIVE The 3rd Line IT Support role is a critical position...
Location : Liverpool Work Pattern : On-site with site visits This company is seeking an experienced 1st Line or developing 2nd Line IT Support Engineer who is proactive, customer-focused, and keen to progress their career. The role combines helpdesk-based support with regular on-site client work, offering variety and hands-on technical exposure. The successful candidate will act as the first...
About us. We are The Very Group and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We’re just as passionate about helping our people get more out of...
DEPARTMENT OVERVIEW The MJ Quinn Technology and Services Department supports approximately 5,000 people across our platforms, workforce, and locations. The department has full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. JOB OBJECTIVE The 3rd Line IT Support role is a critical position...