Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our...
2nd Line IT Support Engineer | Ringwood (BH24) | £32k–£35k | Office-Based Join one of the UK’s fastest-growing Managed Service Providers and take your IT career to the next level! If you’re a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. At entrust IT, you won’t just be resetting passwords — you’ll be supporting and...
You will:Diagnose and resolve 2nd line issues via remote supportWork with clients to fully understand and recreate problemsEscalate complex issues to 3rd line colleagues when neededMonitor open tickets and drive them through to resolutionSupport a wide variety of clients, infrastructures, and technologiesOccasionally visit customer sites (no daily travel!
Technical Support Engineer / Service Desk - (1st & 2nd Line) – SME IT Support Provider Southampton | Onsite | Up to £32,000 | Feb/March start This role suits someone who enjoys the pace and variety of an MSP environment and wants to keep building practical skills across a wide range of technologies. The work is hands‐on, customer facing, and varied. One day might involve troubleshooting...
2nd/3rd line Support Engineer (MSP Experience Required) Permanent IT Support BBBH904_1751028280 Conor May-Payne Apply now ➞ Job Title: 2nd/3rd line Support Engineer (MSP Experience Required) Location: Reading The Role A leading Managed Service Provider is seeking a talented 3rd line support engineerto join their dynamic team. Specializing in IT support, CRM, and software development, this...
You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteous manner. This role is based on their site in Whiteley (Monday to Friday) with an on‐call out of business hours expectation once a month. You have a strong management team around you to support your growth within this role.
A technology staffing company is hiring a 2nd Line Support Engineer in Hursley, UK. This full-time position involves managing incoming technical support incidents, performing software builds, and collaborating with technical teams. Candidates should have strong problem-solving skills and must be detail-oriented. The role offers a contributory pension scheme, medical cover, and generous holiday...
A leading MSP IT Support company is seeking a 2nd Line Analyst to join their team in Hook. The successful candidate will have a strong technical background and excellent problem-solving skills to handle escalations and troubleshoot issues. Responsibilities include providing technical support on Windows and MacOS, managing Intune capabilities, and maintaining support documentation. A proactive...
You will need to maintain a high level of customer satisfaction by clarifying the customers’ needs and ensure they are met whilst working within your agreed support role as defined by your Team Lead.
You will work collaboratively to enhance customer platforms and services while contributing to maintenance and project initiatives. This position offers opportunities for professional growth and a hybrid working environment.
You will also be expected to support clients with queries, prepare clear and accurate site reports, and complete small works such as replacing BMS controllers, modules, sensors and actuators.
You will also manage the technical service escalation queries and processes via online and system portals
You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers
Do you want to work in Defence and on the latest technologies? Are you keen to join a leader in their field and make a difference? Come and work on some very secure accounts. Were growing our team of Platform Engineering Senior DevOps Engineers to support a very large piece of work. Youll be responsible for all aspects of our automation capabilities and should have strong problem-solving skills...
Job Description Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT...
You will provide outstanding customer support via multiple communication channels, collaborating with a knowledgeable team. Ideal candidates will have ITIL service desk knowledge, skills in Active Directory, and proficiency in Office 365 and Azure. This full-time role offers a competitive salary, training opportunities, and great benefits including 25 vacation days and flexible health plans.
ROLE TITLE: Duty Technician LOCATION: Hursley - 4 days on 4 days off CLEARANCE: The ideal candidate will have active SC Clearance or be eligible to undergo SC Clearance.We are actively looking to secure a Duty Technician to join Experis.Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is...
A leading SME IT support provider in Southampton seeks a Technical Support Engineer for 1st and 2nd line support. The role demands hands-on troubleshooting skills across diverse technologies, including Microsoft 365 and cloud platforms. This position emphasizes collaboration in problem-solving and offers real career growth, with additional perks like commission opportunities and funded team...
A global consultancy firm based in the UK is seeking a Duty Technician to ensure smooth operations in supply chain processes. The role involves handling technical support incidents, providing excellent customer service, and collaborating with various internal teams. Ideal candidates should possess strong technical skills and solid problem-solving abilities. The position offers a range of benefits...
Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our...
You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies in a professional and courteous manner. This role is based on our site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month.