1st Line Support Engineer jobs in England

Nicholas Howard are looking for a Technical Support Engineer to join a growing professional services client, providing in-house 1st Line support to staff across multiple locations in the UK. We are looking for candidates with a sound foundation in IT Support, including desktops and mobile devices, Windows Server, basic networking, and some experience with Active Directory, among any further...

IT Engineer (Infrastructure & Support) 1st/2nd Line Support Our client is a global market leader in the design, manufacture, and supply of advanced POS systems and industrial weigh labelling solutions, supporting major retailers and food processing businesses worldwide. With continued investment in innovation and technology, they are now looking to strengthen their IT capability. The Role We are...

1st Line IT Help Desk Support Engineer Barnsley Contact Lindsay @ Halo Personnel for the salary info Hours of work: Early Shift: 7:00 am until 3:30 pm Monday to Thursday, 7:00 am until 2:30 pm on Friday Mid Shift: 8:30 am to 5:00 pm Monday to Thursday, 4:00 pm finish on Friday Late shift: 9:30 am to 6:00 pm, 5:00 pm finish on Friday Overview of 1st Line IT Help Desk Support Engineer: The...

Bennett and Game are partnering with an IT & Cyber Security company actively looking to take on a Jr Engineer to assist in the growth within their business based in Waterlooville. This is a fantastic opportunity to get real on the job training and development alongside nationally recognised certifications and eventually progressing into 2nd and 3rd Line Support Engineer roles. As a 1st Line...

Job Role: 1st Line Network Support Engineer Location: Manchester (Hybrid) Salary: Up to £30,000, plus an excellent benefits package The Opportunity for you… If you’re early in your networking career and want to join a service provider where you’ll get real exposure to live networks rather than just logging tickets, this could be a good step. The business is growing and continuing to invest...

You will be providing a high level of technical support to users within the office whilst working on a combination of both day-to-day support tasks and project work. CVs are being reviewed, so please apply now for immediate consideration

1st/2nd Line IT Support Engineer Salary - £28,000 - £32,000 Location - UK-wide 100% remote working (must be a UK resident) An industry leading software house is looking for a 1st/2nd Line Support Engineer to join the team at an exciting time of transfirnation and change. Below are the responsibilities: * Acting as a first point of contact for incoming customer support cases and ensuring...

Junior IT Support Engineer – 3-month contract – Surrey My Customer is looking for a proactive Junior IT Support Engineer to join their growing technology team. This is a great opportunity for someone with solid 1st line experience who wants to build their skills across device management, deployments, and core Microsoft services. We have worked for this customer previously and it is possible...

Are you an experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working in varied tech environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You’ll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from 5 to 400 users. You’ll...

You will play a hands-on role supporting a busy manufacturing, R&D, and office environment, acting as the on-site IT point of contact. Working within a small, friendly, and driven IT team, you'll provide responsive first- and second-line support, manage day-to-day IT tasks independently, and collaborate closely with colleagues across the wider business and global IT network.

You will be the first point of contact for customer queries—providing technical support, troubleshooting, and ensuring their systems are running smoothly.

You will act as the bridge between the client and the wider technical team, all while expanding your own skills and exposure to the world of MSPs.

We are the makers of the fastest-growing vending management software in the British Isles, helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS / IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT...

Technical Support Engineer / Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton | Onsite | Up to £32,000 | Feb/March start This role suits someone who enjoys the pace and variety of an MSP environment and wants to keep building practical skills across a wide range of technologies. The work is hands-on, customer facing, and varied. One day might involve troubleshooting...

1st Line IT Support Engineer - £27,000/£30,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a 1st line IT support engineer to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to...

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. The...

You will be required to complete On Call on a rota basis up to 11pm during weekdays

You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians.

You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills.

My client is seeking a 1st line IT Support Engineer to join their rapidly growing team based in Finchley, London. Responsibilities • Answering calls and responding to tickets from customers. • Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT. • Triage incoming calls and tickets and liaise with the wider IT team to manage escalations. •...

Job Advertisement: IT Support Analyst (1st Line Support) Location: London, NW6 (On-Site) Contract Type: Permanent, Full-Time Salary: £25,000 Hours: 8 AM - 5 PM Are you passionate about technology and helping others? Join our dynamic IT team as an IT Support Analyst (1st Line Support)! This is an exciting opportunity to provide top-notch technical support in a professional corporate environment....

You must have experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for someone with 2+yrs’ experience who enjoys variety, mentoring junior colleagues & providing outstanding customer service. If you're looking to join a stable & supportive company where your experience will be valued & your ideas welcomed, this could be the ideal next step in your career.