Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent / Helpdesk Operator) to join our growing Customer Service team at our new office in Farnborough. Plenty of at-the-desk training is provided and career development is on offer! THIS IS A SHIFT BASED ROLE: 4 days on / 4 days off shift pattern role, where the successful Service Desk Analyst will...
Junior IT Support Engineer – 3-month contract – SurreyMy Customer is looking for a proactive Junior IT Support Engineer to join their growing technology team.This is a great opportunity for someone with solid 1st line experience who wants to build their skills across device management, deployments, and core Microsoft services.We have worked for this customer previously and it is possible that...
Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...
You will be the first point of contact for customer queries—providing technical support, troubleshooting, and ensuring their systems are running smoothly.
You will act as the bridge between the client and the wider technical team, all while expanding your own skills and exposure to the world of MSPs.
You will be trusted to work across a variety of projects and become a key part of the team. Key responsibilities: * Providing hands-on support across hardware, software, and Microsoft 365 environments. Managing tickets end-to-end, ensuring clear communication and thorough resolution.
1st Line Support Surrey £25,000 - £28,500 + Holiday + Pension + Training + ProgressionThis is an excellent opportunity for someone who is looking to build a long-term career in IT support within a market-leading company. You'll join a supportive and growing IT team where you'll receive hands-on training to develop your skills.The company is a recognised leader within the refrigeration industry...
You will need to have proficient communication skills and high levels of customer service. Desirable Requirements- Knowledge of Microsoft applications particularly Office 365. Previous networking experience. Effective communication when escalating duties to 2nd line. Passion for all things Tech.
You will provide advanced 2nd line support to end users, owning incidents through to resolution and acting as a technical escalation point for 1st line. Working within SLA and ITIL frameworks, you will deliver a professional, customer-focused service while contributing to continuous improvement and knowledge sharing.
Location: Chertsey, SurreyJob Type: Full timeContract Type: PermanentSalary: £21,000 - £30,000 Basic (depending on experience) + £4k Shift Allowance Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The CompanyKrome Technologies is a dynamic, people first technology...
JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all...
A global business technology firm is seeking a candidate for a second Line support role based in Salisbury, requiring on-site work five days a week. The responsibilities include resolving incidents, managing service desk communications, and ensuring high customer satisfaction. The ideal candidate will have knowledge of Intune, Windows Operating Systems, and basic networks, as well as experience...
Senior Hosting Technician – 2nd / 3rd Line Support Location: Redhill (Hybrid) Salary: £35,000 – £45,000 (more for the right person) + 5% performance bonus Hours: 8-hour shift between 8am – 6pm Type: Full-time, Permanent About Our Client Our client, Cloud2Me, is a growing Managed Cloud Services provider that’s passionate about people, technology, and exceptional customer service. From their...
You will have 6years of corporate av experience and come with a tremendously good eye for detail and be able to create 1st class technical AV presales documentation.
You will have a good understanding of costing and timescales and your docs will need to be clear and concise as they will be an important part of winning the BID process.
Perm 37 hours a week 9am – 5:30pm Monday to Thursday. 9am – 5pm Friday Company Overview Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre...
Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and...
Job Description JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns...
Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent / Helpdesk Operator) to join our growing Customer Service team at our new office in Farnborough. Plenty of at-the-desk training is provided and career development is on offer! THIS IS A SHIFT BASED ROLE: 4 days on / 4 days off shift pattern role, where the successful Service Desk Analyst will...
You will be dealing with IT support calls, troubleshooting and escalating to other team members.
You will need to be naturally technically minded with good interpersonal skills and show business enterprise.
You will need to think quick and prioritise problem solving within all aspects of tasks.
Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent / Helpdesk Operator) to join our growing Customer Service team at our new office in Farnborough. We have numerous prestigious managed service contracts that we are currently delivering on and we have an increasing order book. Apply promptly! A high volume of applicants is expected for the role as...
Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent / Helpdesk Operator) to join our growing Customer Service team at our new office in Farnborough. We have numerous prestigious managed service contracts that we are currently delivering on and we have an increasing order book. Apply promptly! A high volume of applicants is expected for the role as...